The 27th annual RESER (European Association for REsearch on SERvices) conference was held from 7 to 9 September in Bilbao, Spain.Text & Photo © J. Bröchner, JE Nilsson, CM Cordeiro 2017 The theme for this year’s 27th RESER conference on service research is the crucial role of services in business and cities competitiveness. The conference … Continue reading The 27th annual RESER (European Association for REsearch on SERvices) Conference 2017, Bilbao, Spain